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Privacy Policy

Last Updated: October 13, 2023

1. Introduction

Welcome to AZ Hub (“we,” “our,” “us,” or “AZ Hub”). We are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.azhub.org and use our services, including teacher certification programs and curriculum access.

Please read this policy carefully. By accessing our site and using our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect information that you provide directly to us and information about your use of our site.

A. Personal Information You Provide:

  • Contact and Identity Data: When you register for an account, apply for certification, or contact us, we may collect your name, email address, phone number, country of residence, and professional qualifications.
  • Profile Information: Information you provide in your user profile, such as bio, photograph, and areas of teaching expertise.
  • Communications: Records of your correspondence with us, including support queries and feedback.
  • Transaction Data: If you make any donations or payments (e.g., for certification fees), we collect transaction information. Note: payment card details are processed by our third-party payment processors and are not stored by us.

B. Information Collected Automatically:

  • Usage Data: We automatically collect information about your interaction with our Site, such as your IP address, browser type, device information, pages visited, and the time and date of your visits.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our Site and services.
  • To create, manage, and maintain your user account.
  • To process, manage, and administer teacher certification programs.
  • To provide access to and manage our educational curricula.
  • To communicate with you, including sending you service-related updates, administrative messages, and responses to your inquiries.
  • To personalize your experience and deliver content and product offerings relevant to your interests.
  • To improve our Site, services, and user experience.
  • To prevent fraud, protect the security of our Site, and address any problems.
  • To comply with legal obligations and enforce our Terms and Conditions.

4. Legal Basis for Processing (For EEA and UK Users)

If you are from the European Economic Area (EEA) or the United Kingdom, our legal basis for collecting and using your personal information will depend on the specific context. We typically rely on the following bases:

  • Performance of a Contract: To fulfill our obligations under the Terms and Conditions with you.
  • Legitimate Interests: For our legitimate business interests, such as improving our services and marketing, provided your fundamental rights do not override those interests.
  • Consent: Where we have obtained your clear, specific, and informed consent.
  • Legal Compliance: Where we need to comply with a legal obligation.

5. How We Share and Disclose Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

  • Service Providers: With trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., cloud hosting, data analysis, payment processing), provided they agree to keep this information confidential.
  • For Legal Reasons: To comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with the Site, or protect the personal safety of users of the Site.
  • With Your Consent: We may share your information for any other purpose with your explicit consent.
  • Academic and Certification Verification: With educational institutions or potential employers, but only to verify the status of a certification you have earned, and only with your prior authorization.

6. International Data Transfers

Your information, including Personal Data, is processed at our operating offices in the United Arab Emirates and in other data centers where our service providers are located. As we operate globally, this may involve transferring your data to countries outside of your own, which may have different data protection laws.

When we transfer your data to other countries, we will take appropriate safeguards, such as relying on adequacy decisions or using standard contractual clauses approved by relevant authorities, to ensure that your data is protected.

7. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: The right to request copies of your personal data.
  • Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Erasure: The right to request that we erase your personal data, under certain conditions.
  • Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
  • Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • Object to Processing: The right to object to our processing of your personal data, under certain conditions.

To exercise any of these rights, please contact us using the details below.

9. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including to fulfill legal, accounting, or reporting requirements. We will also retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

10. Children’s Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us, and we will take steps to delete that information from our systems.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, your data, or your rights, please contact us at:

AZ Hub
Email: admin@azhub.org
Website: www.azhub.org